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BUSINESS IT SUPPORT |
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We offer hardware and software support contracts for small business companies of up to 75 users. This includes support for computers, printers, laptops, servers and networking infrastructure all aimed at ensuring your hardware is kept running smoothly within the office.
All of our contracts come with legal paperwork for your protection guaranteeing that problems are supported by guaranteed response times pre-agreed by any method covered within the contract. This can include:
- Telephone support
- Email support
- Remote access support by our engineers
- On-site visits
All problems reported by you or your staff also come with a full report noting the original problem and solution taken by our engineers for your records.
Our support engineers can also work pro-actively running regular remote checks to your network ensuring all software and Windows® updates are kept up to date on all computers, laptops and servers. This procedure often prevents any downtime to your staff by detecting possible problems before they occur. This can be done out of hours so as to reduce any disruption to your staff and their daily duties.
Some of the operating systems and software we support are:
- Windows Server 2000, 2003, 2003 R2, 2003 SBS, 2008, 2008 R2, 2008 SBS, HomeServer
- Windows 2000, XP, Vista, Windows 7
- Microsoft Office 97, 2000, XP, 2003, 2007
- Windows Backup, Symantec Backup Exec, CA Arcserve
- Exchange 2003, Exchange 2007, Matrix Mail, POP3 and SMTP
- Symantec Norton Anti virus, Trend Worry Free Business, McAfee Security, Sophos Security Suite, ForeFront Security, Esent NOD32
- Sage Accounts, Quickbooks
- Adobe Products, Web site Filtering and Browsers
- Remote Desktop, Dameware NT, LogMeIn, TeamViewer
We have the expertise to plan, implement and support any new or existing company network. We specialise in providing the right solutions keeping your budget and time-frames in mind. You are in good hands with our approach to your business, ongoing support and quality support engineers with over a decade supporting small companies!
Why not contact us now for a free no-obligation quotation. It will cost you nothing to simply enquire. We look forward to hearing from you. |
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